Privacy policy

What we collect

• Account: your email address, used for sign-in. Passwords are not stored — we use one-time magic-link authentication.
• Household details: address, whether you own or rent, and basic household info you provide during onboarding.
• Vehicles: year, make, model, and annual mileage of each vehicle you add, plus the first/last name and state of the primary driver.
• Bills: any document you upload, plus the structured data we extract from it (provider, monthly amount, service period).
• Click tracking:when you click “Switch” we record the category, provider, a tracking ID, user-agent, and referrer — strictly to match a future commission to the correct user.

What we deliberately do NOT collect

• Social Security numbers.
• Driver's license numbers.
• Bank accounts, credit cards, or other payment credentials.
• Login credentials for your existing providers.

Our partners may ask for some of this information as part of their own quote flow. That exchange happens directly between you and the partner — we never see it.

Who we share data with

We share your ZIP and the minimum context needed to deep-link you into a partner's quote flow. We do not sell your data to any third party. Infrastructure providers (our database host, email sender, blob storage, and Anthropic for bill parsing) process data strictly on our behalf under a confidentiality agreement.

Your rights

You can delete your account at any time by emailing us. We will remove your household data, bill uploads, and click history from our database within 30 days. Aggregated, anonymized statistics may be retained.

Contact

Privacy questions? Email privacy@servicebail.com.